Skip to Main Content Skip to bottom Skip to Chat, Email, Text
Back to Program

HS/205

Human Service Helping Process and Self-Care

3 credits

Total credits

5 weeks

Course length

Request info

Take this course on its own, or as part of a degree or certificate program.

View all programs

Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Course level: Undergraduate

This course overviews the foundations of Human Services as the field applies to community assistance and support. Students will identify the skills necessary to help people. Emphasis will be placed on developing healthy relationships with clients, identifying client needs and improving helping skills. Students will also examine techniques of self-care and support for the human service worker. These topics will include crisis and shock techniques, stress management, and internalization prevention of the human service professionals.

Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

What you'll learn

Course skills and outcomes

  • Identify historical events and societal trends that influence human services
  • Discuss how these trends affect human service delivery.
  • Analyze various populations served by human services.
  • Describe human development theories.

  • Identify skills, techniques, and tools necessary to facilitate meaningful communication with clients.
  • Describe barriers that inhibit rapport building.
  • Analyze strategies that develop positive relationships.
  • Discuss the importance of motivating and mentoring clients, and demonstrate how this aids in client success.

  • Examine the importance of understanding ethnic populations.
  • Discuss client confidentiality and professional and ethical boundaries.
  • Determine interventions that could empower vulnerable populations.
  • Discuss how current laws impact the delivery of client services.

  • Explain the benefits and implications of behavioral interventions.
  • Identify elements necessary to develop an effective individualized care plan.
  • Discuss how identifying needs is paramount prior to linkage.
  • Identify approaches to effective problem solving.

  • Discuss the importance of self-care within human services.
  • Identify causes of burnout within human services.
  • Analyze methods to encourage self-care that can aid in managing stress.
  • Discuss self-care resources and strategies available for human services professionals.

Why UOPX

Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission (hlcommission.org) for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Smiling enrollment representative

Start a conversation about your future with an enrollment representative today.

Call 844-937-8679
Start chatting

Transfer Credits

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. If you have a question contact us at (866) 354-1800.

The University of Phoenix reserves the right to modify courses. Although our continuing teacher education courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing teacher education courses are not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid. Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative. If you have a question contact us at (866) 354-1800.