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COMM/315

Diversity Issues in Communication

3 credits

Total credits

5 weeks

Course length

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Take this course on its own, or as part of a degree or certificate program.

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Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Course level: Upper Division

The purpose of this course is to identify barriers to effective communication associated with racial, gender, cultural, and socioeconomic diversity in the workplace and in the community. Students will develop an understanding of why and how diversity issues influence effective communication. This course introduces techniques for improving written, oral, and interpersonal communication skills in response to diversity concerns.

Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

What you'll learn

Course skills and outcomes

  • Define diversity and its different visible and hidden dimensions.
  • Describe examples of diversity across communication contexts.
  • Analyze the tendency to judge people based on superficial characteristics.
  • Describe the relationship between culture and diversity.

  • Explain why employers seek and value employees who are diversity-conscious.
  • Describe the reasons why organizations benefit from having a diversity-conscious culture.
  • 2.3 Identify social barriers and behaviors, such as limited perceptions, stereotyping, prejudice, and discrimination that impede our success.

  • Define poverty and recognize the characteristics of social inequality.
  • Describe traits of socially conscious individuals.
  • Develop cultural awareness and personal strategies for diversity consciousness.

  • Define impression management in relation to virtual communication.
  • Identify the strategies for communicating inclusively.
  • Identify communication obstacles in a global or virtual team.
  • Apply the principles of group and team diversity toward overcoming and managing diversity in global or virtual team.

  • Identify the four characteristics of diversity-conscious leaders.
  • Differentiate between individualist and collectivist societies.
  • Identify how technological changes influence diversity in leadership.

Why UOPX

Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission (hlcommission.org) for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

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Transfer Credits

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. If you have a question contact us at (866) 354-1800.

The University of Phoenix reserves the right to modify courses. Although our continuing teacher education courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing teacher education courses are not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid. Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative. If you have a question contact us at (866) 354-1800.