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CIS/291

Information Technology

PC and Device Fundamentals

Online

Format

$1,194

Estimated Tuition

3 credits

Total credits

5 weeks

Course length

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Take this course on its own, or as part of a degree or certificate program.

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Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Course level: Undergraduate

This course provides an introduction to personal computers (PC) and mobile devices commonly used in business and non-profit industries. Topics include the fundamentals of hardware components, architecture, configuration, upgrade, and repair. This course also provides an introduction to hardware troubleshooting and computer support. This course and CIS/293 are aligned with the requirements of the CompTIA A+ 220-1001 exam.

Prerequisites

None

Required materials

The materials required for this course are covered in your resource fees.

Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

What you'll learn

Course skills and outcomes

  • Identify and explain Personal Computer (PC) and mobile device motherboard form factors, components, their purpose, and characteristics.
  • Select and explain necessary PC connector types and laptop ports for given systems, including requirements of the connection interfaces and ports.
  • Catalog processors, Random Access Memory (RAM), storage systems, expansion cards, power supplies, and cooling systems for given user needs compatible with current motherboards and operating systems.
  • Recommend compatible hardware replacement options using reliable and credible information sources.

  • Create process documents that explain the steps to install and configure PC and mobile device hardware and components.
  • Configure hardware components using Basic Input/Output System/Unified Extensible Firmware Interface (BIOS/UEFI) setting tools.
  • Construct a hardware troubleshooting process and monitoring resources list useful in resolving hardware performance issues.
  • Define and resolve hardware performance problems that occur during installation.

  • Recommend and explain hardware security methods appropriate to organization and user needs and expectations.
  • Explain PC and mobile device preventative maintenance practices necessary for peak performance and longevity.
  • Diagnose and troubleshoot hardware performance issues.

  • Summarize types of accessories and peripherals commonly used in workstation setups.
  • Document steps and considerations for installing and configuring peripherals and accessories.
  • Propose an appropriate print technology for a given scenario.
  • Describe printer maintenance and troubleshooting steps to resolve performance issues.

  • Design a system setup to satisfy a work order.
  • Install, configure, and test new hardware components in PC or mobile systems.
  • Select processes and compatible components to repair a PC or mobile device.
  • Define the steps needed to repair mobile device performance issues.
  • Direct an end-user to resolve a performance issue.

Why UOPX

Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission (hlcommission.org) for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

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Transfer Credits

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. If you have a question contact us at (866) 354-1800.

The University of Phoenix reserves the right to modify courses. Although our continuing teacher education courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing teacher education courses are not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid. Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative. If you have a question contact us at (866) 354-1800.