Skip to Main Content Skip to bottom Skip to Chat, Email, Text
Back to Program

BSHS/445

Survey of Crisis and Mental Health Issues and Interventions

3 credits

Total credits

5 weeks

Course length

Request info

Take this course on its own, or as part of a degree or certificate program.

View all programs

Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Course level: Upper Division

In this course, students explore the relationship between mental health and human service delivery systems in the United States, as well as global initiatives for improving the international service-base. Students will learn to define and describe the nature and process of crisis and the impact of trauma-causing events on the mental health of diverse clients. Students will compare and contrast the range of service delivery modalities and networks, including the operation of emergency management systems, and will demonstrate understanding of roles and skills needed when services are provided in emergency and crisis situations. The course facilitates development of skills necessary for assessing and managing suicide risk.

Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

What you'll learn

Course skills and outcomes

  • Explain the process of crisis and its influence on mental health.
  • Describe the evolution of crisis intervention services.
  • Analyze the different crisis intervention theories and models.
  • Examine the implications of multicultural awareness in crisis interventions.

  • Analyze models associated with crisis intervention.
  • Apply the tasks in the hybrid model of crisis intervention.
  • Demonstrate the use of the ABC approach of assessing in crisis intervention.
  • Describe the characteristics of a good listener in relation to crisis situations.

  • Analyze the implications of myths regarding suicidal clients.
  • Explain assessment strategies for suicide risk.
  • Describe the stages of crisis intervention in an inpatient mental health setting.
  • Examine the implications of school-based interventions.

  • Determine appropriate intervention strategies for individuals dealing with crises.
  • Apply strategies to promote change.
  • Examine crisis counseling intervention components.
  • Describe the consequences of ignoring personal crisis.

  • Differentiate between burnout and compassion fatigue.
  • Examine alternate approaches to the delivery of mental health services.
  • Identify the global initiatives for improving international crisis intervention services.

Why UOPX

Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission (hlcommission.org) for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Smiling enrollment representative

Start a conversation about your future with an enrollment representative today.

Call 844-937-8679
Start chatting

Transfer Credits

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. If you have a question contact us at (866) 354-1800.

The University of Phoenix reserves the right to modify courses. Although our continuing teacher education courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing teacher education courses are not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid. Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative. If you have a question contact us at (866) 354-1800.